Captive Portal

Securus NET utilises a ‘Captive Portal’ to identify domain users when a device is used. The Captive Portal will automatically load when a browser is opened on first login. The session will timeout and ask for re-authentication after 55 minutes or 3 minutes of inactivity. These values are customisable and can be changed upon request.

To ensure the Captive Portal is used, select option 1 when prompted for an authentication method during the Securus NET server installation. Our certificate must be installed on the device before the Captive Portal will work correctly.

When first accessed, the Captive Portal will display an Acceptable Use Policy (AUP). The AUP can be edited by a member of the support team at anytime. If you would like to change contents of the AUP, please email the support team with your request content.

Open

The user must accept the AUP before being able to continue to the login page.

With LDAP Authentication selected during installation, logins are handled by using the schools domain credentials the same that would be used to log into a domain attached Windows machine.

Simply type the username (a domain name prefix is not necessary) and password, then click Login.

Open

You will be presented with a login success page as well as a reminder of the schools Acceptable Use Policy.

The certificate can be found on your Securus NET server by going to http://<IPADDRESS>/securus.crt. More information here.

Once downloaded, open it to install.

Websites will not load correctly until this is installed.

The certificate can be installed locally per device, or rolled out via GPO or MDM. It should be installed to the local machine into Trusted Root Certificate Authorities.

Once installed, restart the browser and you will be able to browse the internet as normal. Websites will now show a secure connection, and will be verified by our certificate.

Captive Portal login with LDAP

Captures will use the username taken from Active Directory after login.

IP Address

With no authentication method select, the devices IP address will be displayed as the username.

MAC Address

The MAC address of the device is used for the username when MAC authentication is selected during install.

Hostname

Hostname authentication will display the hostname of the device as the username.

Document number/reference: SEC-KB-NET-001

Classification Level: Public

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https://securus-software.atlassian.net/wiki/spaces/SSKB/pages/197052

https://securus-software.atlassian.net/wiki/spaces/SSKB/pages/8978433