Securus NET utilises a ‘Captive Portal’ to identify domain users when a device is used. The Captive Portal will automatically load when a browser is opened on first login.

The default session will timeout time is 55 minutes, however other session times can be selected in the drop-down menu when logging in. The session will time out and ask for re-authentication after 55 minutes or and a further 3 minutes of inactivity. These values are customisable and can be changed upon request.

To ensure the Captive Portal is used, select option 1 when prompted for an authentication method during the Securus NET server installation. Our certificate must be installed on the device before the Captive Portal will work correctly.

Acceptable Use Policy

When first accessed, the Captive Portal will display an Acceptable Use Policy (AUP). The AUP can be edited by a member of the support team at anytimeany time. If you would like to change contents of the AUP, please email the support team with your request content. The AUP images can also be customised in the Admin Panel.

The user must accept the AUP before being able to continue to the login page.

Login Page

With LDAP Authentication selected during installation, logins are handled by using the schools' domain credentials, the same that would be used to log into a domain attached Windows machine.

Simply type the username (a domain name prefix is not necessary) and password, then click Login.

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You will be presented with a login success page as well as a reminder of the AUP.

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Securus SSL Certificate

The certificate can be found here. Once downloaded, open it to install.

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Websites will not load correctly until this is installed.

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The certificate can be installed locally per device, or rolled out via GPO or MDM. It should be installed to the local machine into Trusted Root Certificate Authorities.

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Once installed, restart the browser and you will be able to browse the internet as normal. Websites will now show a secure connection, and will be verified by our certificate.

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A lesson time length can also be selected using the drop-down menu. These values are customisable.

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The page will be redirected back to the original page or to default homepage upon successful login.

Logout

The currently logged-in user can log out of their Securus NET session by going to:

https://captive-portal.securus-software.com/success.php?logout=true

The user will be redirected to the login page, allowing a new user to log in and use the device.

This URL can be bookmarked and saved to the browser toolbar for a quick way to log a user out.

Capture Examples

Captive Portal login with LDAP

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Captures will use the username taken from Active Directory after login.

IP Address

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With no authentication method select, the devices IP address will be displayed as the username.

Hostname

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Hostname authentication will display the hostname of the device as the username.