Securus Hub is an area where you can view any escalated Grade 4 and 5 captures. An email will be sent when a new event is created, providing a direct link to the escalated capture for viewing.
Clicking on the link will take you to the console where you will be asked to login with your provided credentials. If you do not have any credentials or are having trouble logging in, please contact the support team.
Upon successful login you will be presented with the capture in the full screen capture view.
Along the top of the capture view, you will see the Severity score that has been assigned to the capture by the FMS team, the library category that the capture belongs to, the phrase that was captured and the unique ID number for the capture. Note that this is not the same ID as the event ID.
Scrolling down, you will see the Capture Detail section which includes important information such as, the username, computer name, and times that the capture was created and received by the server.
For more information on the full screen capture view, please see the following knowledge base article: