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This is currently a known issue with the Securus XT v10.0.2 client. The database file that stores the library and monitoring profile becomes corrupt.

This error message has been fixed in the latest versions of the Securus client. Please request a copy of the latest version from the support team.

Document number/reference: SEC-KB-TRBSH-001

Classification Level: Public

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Version Date Comment
Current Version (v. 2) Sept 21, 2023 12:03 Chris Collins
v. 1 Dec 02, 2021 15:21 Chris Collins
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