Applications can be whitelisted to stop captures from being generated or blacklisted to create a capture when an application is opened or to stop the application from being accessed entirely.
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Whitelisting will not stop keyboard captures from being generated, only application captures. |
It is recommended to create a separate web list for whitelisted and blacklisted applications.
Create an Application List
Navigate to the Directory View and click on Applications.
Click Add to create a new list.
Give the list a name and description if necessary. Single click the new list to highlight it and click Settings to view the list.
Add an Application for whitelisting
Click on Add to add a new application entry.
Several options will be available.
App Name
The name of the application.
App Filename
The filename of the application, i.e. CHROME.EXE
Blacklisted
Select whether you want the application to be blacklisted or not.
White Listed
Select whether you want the application to be whitelisted or not.
Type
Allows you to categorise the application, this will show against the capture and can be searched for to group captures together.
In the Advanced section you can also find the following options:
App Path
The path to the application. Useful for wildcarding an entire folder but not necessary to fill out for each application.
Confidence
This will modify the client’s behaviour by only allowing captures through that hit a set confidence rating. For example, setting a rating of 90 will only allow captures to be generated if the confidence score is 90+. This can help reduce false positives from certain applications. This will not work if the application has been whitelisted or blacklisted.
Weighting
Allows you to change the severity weighting for certain applications. For example, a value of -1 will reduce all severities from the website by 1. This will not work if the application has been whitelisted or blacklisted.
Newly created Application lists will be automatically assigned to the group or level they are created at.
Assign an Application List to a different group
Application lists can also be assigned to other groups after being created.
Start by clicking on the level or group you wish to assign to and click on Settings, then Monitoring.
Click Edit, scroll to the bottom and under App Groups, select the application list from the drop down menu.
Ensure App Whitelisting or Blacklisting is enabled and then click Save to finish.
