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It is possible to tailor the library to meet the needs of the school by excluding unnecessary phrases from our default library, or adding your own words. Our default library provides an out of the box experience but it is often necessary to exclude certain phrases that are not relevant or add new ones in to account for local terminology or slang.


Create a Library

Go to the Settings View by clicking the cog icon in top right hand corner of the console window.

Click on Library.

Create a new library by clicking on the Add button.

Give the library a name and a description.

Creating a library will automatically assign it to the level it was created at. For example, creating at the schools top level will assign it to all sub groups underneath, making it active for every user. Similarly, creating a library on a Students or Staff OU will assign it to that OU and all sub OU's, making it active for those users only.

To add exclusions or new phrases into the new library, click on the new library to select it and then click on Phrases to show the terms inside.

You can also edit the library name and description by clicking on Edit Library.

To add a new phrase into the library, click on the Add button.

Several options will now be presented.

  • Phrase

    • The phrase that you wish to include/exclude from capturing. The rest of the fields will autofill if you are creating an exclusion for a phrase that already exists within the default library.

  • Category

    • The category that the phrase should reside in. Custom is a blank category that can be used for new inclusions.

  • Severity

    • The severity score for the phrase. This scales from 1-5, 1 being the least concerning.

  • Embedded

    • Decide whether the phrase should capture when embedded in another word (eg, sex within Middlesex etc) or not.

  • Excluded

    • Changes whether the phrase should capture or be excluded from capturing.

  • Anti-Word

    • Anti-Words are part of the underlying intelligence in the software engine and can be added to the Securus library to stop near matching words from being captured.

      For example, sometimes the word ‘Middlesex’ can be captured as ‘sex’ in our library. To stop this behaviour, a user can add the phrase ‘Middlesex’ into the library and the client will identify this as a word that should not be monitored, dropping all captures that are detected. This helps to reduce the number of false positives generated and benefits capture accuracy.

  • Keyboard Only

    • Sets whether the phrase should be captured only by the keyboard hook and not the OCR scan.

  • Description

    • Allows for adding a description to the phrase. This is only viewable when editing phrases.

The installed clients will pick up the library change within 15 minutes of adding the new entry. This will not affect any existing captures in the event of a phrase exclusion, it will only stop future captures from being created.

Manually Assign a Library

To manually assign a library, you will need to create it first. Then click on the group you wish to assign to and go to Settings > Library.

Then click Edit and in the Library drop down field, select the library you wish to assign.

Then scroll to the bottom and click Save.

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