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The User Settings control panel will allow a supervisor to change their password or change the way the console behaves.

User Settings

User Settings can be accessed at any time by clicking the User button in the top right of the screen and selecting Settings.

The Account Summary page will open. This will show you the details assigned to your supervisor account, as well your access role.

Change Password

To change your password click on Account Summary and scroll to the bottom of the page.

Enter your current password, a new password and enter it again to confirm.

Click Change Password to finish. A confirmation message will appear.


The Preferences menu contains behavioural options for the console.

  • Move to next capture on Save

    • Saving a capture will move you onto the next capture in the list when in full screen view.

  • Move to next capture on Delete

    • Deleting a capture will move you onto the next capture in the list when in full screen view.

  • Move to next capture on Grading

    • Grading a capture will move you onto next capture in the list when in full screen view.

  • Default to grid view

    • Sets the Grid View as the default in the thumbnail view.

  • Captures per page

    • Sets the default number of captures per page in the thumbnail view.

  • Default To Captures View

    • This will make the Captures View the default landing page instead of graphs view.

  • Warning for actioning multiple captures

    • This setting will provide a pop up confirmation box when deleting or grading multiple captures at once.

Click Save to accept any changes made.

Server Settings

These options are not available to cloud users.

  • Server IP

    • The IP address/hostname of your Securus server.

  • SMTP Server

    • The IP address/hostname of your SMTP server.

  • SMTP User

    • Username to authenticate.

  • SMTP Password

    • Password for the account to authenticate.

  • Message Source

    • The source address that the alert should come from. Does not need to be a real account.

  • Email Alerts Port

    • The port number that the emailed link should use. Can be changed to port 8080 if you do not wish to use 8081 over https.

  • Authentication Port

    • The port your SMTP server uses for encryption. 587 is used as default. Leaving Use Authentication unticked will default to SMTP port 25.

  • Days to Keep

    • Sets the retention period for the server. The default setting for non-cloud servers is 100 days, meaning that the server will only hold 100 days worth of unmanaged captures before deleting them.

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