To request a new client, please email the Support team on support@securus-software.com and provide the following details.
Your name,
School name,
IP address or cloud server your school belongs to,
Example - cloud2.securus-software.com
Gateway Protocol
To find the gateway protocol login to your console and navigate to System > About. Local servers only, this is NOT necessary for Cloud customers.
Type of client you require,
Windows 10
Windows 7
Windows RDS/Citrix Environment
macOS (up to High Sierra 10.13)